Data Privacy Statement

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of data to tailor learning experiences and refine our services.

Personal Information

We collect details you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages sent via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically capture information about how you use our site and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical details like your IP address, browser type, and device data.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support as needed. If you’ve subscribed, we may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where students struggle, and create new content addressing common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain cases, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party providers who help operate our platform, process payments, send emails, and offer customer support. These providers access only data necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If HarborMeadowGate participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you via email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or governmental request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential account and course enrollment updates.

Cookie Management

Most web browsers let you manage cookies through their settings. You can opt to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transfer, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transmissions between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to deliver our services, meet legal obligations, or resolve disputes. Account data is typically retained for around three years after closure, while course progress data may be stored for up to seven years for educational records.

International Transfers

While our primary operations are in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and adherence to Canadian privacy requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've gathered from their child, request deletion, and restrict further collection or use of their child's data. We provide clear mechanisms for exercising these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can address it.

Changes to This Policy

We may update this privacy policy periodically to reflect shifts in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our site.

Minor updates may be posted without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates when the latest changes were made.

Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.